Rakkojae Co., Ltd. > ADCO Partners

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Privacy Policy

Andong International Convention Center (hereinafter referred to as the “Company” or "we") complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Personal Information Protection Act, and all applicable regulations and guidelines related to personal data protection for the purpose of securing users' personal information.
This Privacy Policy informs you of the purposes and methods for which your personal information is used, as well as the measures we take to protect it.
1. Purpose of Personal Information Processing (Collection and Use)

The Company processes personal information for the following purposes.
The processed personal information shall not be used for any purposes other than those explicitly stated.
Should there be any changes to the purposes of processing, the Company shall obtain prior consent from you.

  • To respond to inquiries, and provide other services related to the Company or its products, etc.
2. Processing, Usage and Retention Period of Personal Information

The Company processes and retains personal information only within the processing and retention period prescribed by applicable laws and regulations, or within the period agreed upon by the data subject at the time of collection and personal information shall be promptly destroyed once the purpose of collection and use has been fulfilled.
For the purpose of supporting consultation records, personal information may be retained for up to one year.
However, if retention is required under other laws or regulations, personal information shall be retained without destruction.

3. Rights and Obligations of Data Subjects and How to Exercise Them

Data subjects have the right to request access to, correction of, or withdrawal of consent regarding their personal information at any time.
Such requests can be made in writing, by phone, or via email to the Company’s Personal Information Management Department, and the Company will respond without undue delay.
If a data subject requests correction of inaccurate personal information, the Company will suspend use or disclosure of that information until the correction is completed.
For minors under the age of 14, legal guardians hold the rights to access, correct, or withdraw consent regarding the child’s personal information.
The Company will handle any personal information deleted or terminated upon request by the data subject or their legal guardian in accordance with this Privacy Policy and shall not disclose or use the information for any other purpose.

4. Items of Personal Information Processed

The Company collects the following items of personal information:

  • Items of personal information collected: Name, email address, contact information (including telephone number or mobile phone number)
5. Destruction of Personal Information

The Company shall promptly destroy personal information once the purpose for its collection and use has been fulfilled, or upon expiration of the retention period, except where retention is required by the user’s consent, terms of use, or applicable laws and regulations.

Destruction Methods
  • Printed materials or paper documents, etc. containing personal information: shredding or incineration
  • Electronic files: permanent deletion by means that make recovery impossible
6. Installation/Operation and Rejection of Automated Personal Information Collection Devices The Company does not employ cookies that store and repeatedly retrieve information of the data subject.
7. Measures to Ensure Security of Personal Information

To secure personal information against loss, theft, unauthorized disclosure, alteration, or damage, the Company implements the following security measures:


Administrative Measures
  • The Company establishes and enforces internal management plans to ensure the secure handling of personal information.
  • We also conduct mandatory annual training and awareness programs at least once a year for all personnel handling personal information.
  • Access to personal information is strictly limited to the minimum number of authorized personnel.

Technical Measures
  • To prevent unauthorized disclosure and damage of personal information caused by hacking or computer viruses, etc., the Company employs security software and actively monitors against external intrusions.
  • Personal information and passwords of data subjects are encrypted during storage and managed securely, with additional security measures applied during data transmission to ensure confidentiality.

Physical Measures
  • Access to data centers and document storage facilities is strictly controlled and monitored to prevent unauthorized physical access.
8. Processing of Employee and Executive Personal Information

The provisions of this Privacy Policy shall also apply mutatis mutandis to the processing of personal information of the Company’s employees and executives

9. Personal Information Protection Officer

The Company has designated the following Personal Information Protection Officer responsible for overseeing all aspects of personal information processing, including handling user complaints and providing remedies related to personal data.

Personal Information Protection Officer: OOO
For reporting data breaches or seeking consultation regarding personal information, please contact the following authorities:
10. Amendments to Privacy Policy

This Privacy Policy shall be effective as of August 24, 2022. Any amendments, additions, or deletions to this Privacy Policy in accordance with applicable laws, regulations and policies shall be notified in advance via the Company’s announcement channels prior to their implementation.

Prohibition of Unauthorized Email Collection

This website strictly prohibits the unauthorized collection of posted email addresses through electronic mail harvesting programs or other technical means.
Violations may result in penalties under the Act on Promotion of Information and Communications Network Utilization and Information Protection and other relevant laws.
Illegal Activity Response Center http://www.spamcop.or.kr
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Rakkojae Co., Ltd.

  • 186-20 Jeonseo-ro, Pungcheon-myeon, Andong-si, Gyeongsangbuk-do
  • 054-857-3410
  • Open year-round

True to the meaning of its name, enjoying the old, Rakkojae is a luxury boutique hotel brand that harmonizes the serene beauty of traditional hanok with modern convenience. After unveiling Korea's first hanok hotel in Bukchon, Seoul in 2003, it opened Rakkojae Hotel Andong within the 600-year-old Hahoe Village, broadening the horizon of traditional hanok stays. Set on a 5,000-pyeong site in front of the Hahoe Village ferry where the Nakdong River winds around, it disperses thatched and tiled-roof detached houses, with every room featuring a private bathroom and ondol heating for comfortable stays in all seasons.

Throughout the hotel, antique artworks personally collected by the owner, gardens, and a hanok structure inspired by the Mandaeru pavilion of Byeongsan Seowon come together, earning the praise that the very moment of staying is an exhibition. Guests can experience Andong's unique living culture through customized cultural programs such as traditional tea ceremonies, home-brewed liquor experiences, mask dance performances, seowon book readings, and seasonal local-food dining. Dedicated English, Chinese, and Japanese service teams are on hand so that overseas visitors can enjoy a high-quality hanok experience without inconvenience.

Since the brand's founding, Rakkojae has been selected as a representative heritage hotel of Korea by domestic and international travel media, and is building a sustainable cultural-tourism model through its hanok collection extending from Bukchon to Gyeongju and Andong. With the modern succession of living cultural heritage as its core value - through its own woodworking school for preserving and educating traditional architecture, the use of low-carbon transportation, and win-win programs with local small businesses - the company continues its mission of conveying the essence of Korean aesthetics and hospitality to the world.

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Andong International Convention Center, 301, Wolcheon-gil, Dosan-myeon, Andong-si, Gyeongsangbuk-do
TEL : 054-840-3483 FAX : 054-857-8221 E-mail : bkkim@kfce.or.kr

Copyright (c) ANDONG. ALL RIGHTS RESERVED.

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